Ponemon Institute and Vontu, Inc. have announced the results of their 2006 Privacy Trust Study for Retail Banking concluding that National City and US Bank tied for first place. Runner-ups included Fifth Third Bank, Wachovia, PNC Bank, and Washington Mutual.
“It is interesting to note that since our last study in 2004, there has been an eight percent decline in the number of respondents who said their level of confidence in their retail bank was ‘very high’ or ‘high,’” said Dr. Larry Ponemon, chairman and founder of Ponemon Institute. “This can probably be attributed to the number of well-publicized security breaches in the banking and financial services industry and the sharp increase from five percent to 12 percent in the number of respondents who reported receiving a notification of a privacy breach.”
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