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Household HSBC Watch is a watchdog and consumer advocacy organization.
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
In an interview with the Associated Press, Megan Hayden, spokeswoman for Household’s parent, Household International Inc., in Illinois said “We make good loans to our customers who need them and, frankly, have nowhere else to go. And we’re proud of that.”
Thinking of a loan from HSBC’s Decision One, HFC, or Beneficial Finance? See Household - HSBC Watch horror stories first.
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[...] It seems as though customer service complaints, including those about slow service, rude employees, and do-nothing employees are not limited to HSBC’s Household International subsidiary. In an email an unhappy customer named Murat sent his experience about HSBC in Turkey. You can read it here. To bring everyone up to speed, Household International is now part of HSBC and is called HSBC Finance Corporation. After HSBC bought the infamous predatory lender they formally announced plans to export the “Household Model.” According to Murat in Turkey they also managed to export rude customer service, a trademark of HSBC’s finance side of the bank. In the United States HSBC’s employees have been quoted in our ‘quotable quotes’ section, where their true feelings show. What an ugly world we might have in years to come if this cancer spreads to other countries. We thank Murat from Turkey for bring this to the world’s attention. See Related Posts [...]