This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Submit your complaint to our watchdogs. We perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media
You're browsing: Archived News » 05 All Articles, 05 Quotable Quotes » Article Title: Nominee for HSBC Quotable Quote 2005

The voting is still open as Household – HSBC Watch volunteers search for the quotable quote of 2005 from an HSBC employee. In first place is this gem:

“They do not send an electronic receipt when payments go through, so consumers must assume it worked… The person I reached on my second call was simply unbelievably rude. He said that nobody would have told me that payments are sometimes not processed. I said I wasn’t blaming him or anyone – I understand that things happen like that with technology. He huffed and insisted I was lying. I asked him if that’s what he was implying, and he said ‘you, like these other customers who say this, are lying and just didn’t make a payment.’” (see article)

It’s hard to top the quotable quote of 2004, wherein an employee called consumers “pieces of s**t” – making it clear that simply being liars is probably a step down. There is not doubt about what HSBC and Household International think of us as customers. Keep your nominations coming, either as a reply to this article or by email.

Popularity: 11% [?]

No related posts.

   Digg   Del.icio.us   StumbleUpon   Reddit   RSS  

Find specific results on any of our sites: Category: 05 All Articles, 05 Quotable Quotes
You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Leave a Reply

You must be logged in to post a comment.