This menu shows you other areas of this website and various areas of interest. It is a quick locator.
You are currently in a library. This takes you to the top level of Household - HSBC Watch consumer advocates and watchdogs
This takes you to the complaints library and all recent complaints about HSBC, HFC, Beneficial Finance, and their merchants since 2007
Monitor the latest news about HSBC Plc, HSBC USA, the bank and HSBC Finance Corp from around the world in this watchdog area
See articles, stories, and complaints about HSBC and Household International since 2005 in this interactive library
Submit your complaint to our watchdogs. We perform trend analysis and need your help. Complaints are noted by type and processed
Get help with this one-click form just by entering your zip code in this form. You can even contact the media

Archive for » August, 2005 «

The new Household - HSBC Watch series on debt collectors is number one this week. We were prompted to write the series of articles after receiving a consumer complaint which said the account was placed in collections but the customer never received the credit card, never received a statement, and never received a phone call. Although companies mentioned in this multi-part series may not have a relationship with HSBC, the Debt Collector series of articles is an informative document.

A recent study looked at completed applications for first mortgages to buy single-family, owner-occupied homes. It considered race and income of applicants and the census tract, and loan amount. The study does not include government-backed loans, second mortgages, home improvement or refinance loans. For example, only 10 percent of the loans reported by HSBC Holdings last year were home purchase loans as defined by this study. The study was dated August 29, 2005.

more…

LONDON (Dow Jones)–HSBC Bank (Panama), S.A. has signed an agreement to acquire the group of consumer finance companies trading under the brand name Financomer. The Financomer group, which had a gross assets of $41.5 million at 31 December 2004, entered the personal lending market in Panama in 1989 and currently has 129 employees, 12 branches and 13,000 customers.

more…

No, we are not trying to be the next switchboard.com, but we are programming and managing the myriad of phone numbers in our database. This should take some of the presure off of the Live Help operators and reduce the number of hotline calls. To see this project in the early stages visit the HSBC Watch Online Address Book. Our research department is building a nice collection for our web visitors. Between our Online Document Library and the new address book information can be retreived by visitors easily and quickly. Our FAQ section fills the gap as well.

As Household - HSBC Watch monitors Charles Schwab, William Aldinger, and any potential move by HSBC we call your attention to a new website called “Do You Have a Schwablem?” IT appears, however, that Schwab may have a Schwablum or two as market share is dropping, stock price is dropping, and they are buying back as much stock as they can. Please visit Do You Have a Schwablem today to participate in their discussions and read their informaiton.