When a consumer disputes credit information on his or her credit report, the three major credit bureaus, Experian, formerly TRW, Equifax, and TransUnion, must notify each other of the reinvestigation. In the past, it was the consumer’s responsibility to notify each bureau. As of 1997, credit bureaus are required to use information supplied by the consumer as well as the credit grantor when reinvestigating inaccurate credit information. This was not a requirement under the old law, and bureaus relied primarily on the credit grantor’s version. Reinvestigations requested by consumers must be completed within 30 days by the major credit bureaus. For more please see out “Regulators” menu at the top of our main page.

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