Household International Jobs Shift to Philippines
Jun. 14, 2005 - BRITISH bank HSBC opened Monday a 2,000-seat global center for backroom service in Manila’s Alabang suburb. The 185,000-square-foot facility at the Northgate Cyberzone will be the permanent site for HSBC’s eighth global center.
The bank operates similar hubs in China, India, Malaysia and Sri Lanka. The HSBC hub employs 1,300 people and is expected to hire 2,000 this year. It handles call center operations, mostly credit card customer care services for the bank’s clients in the United Kingdom and United States.
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