This is just one of our articles referencing HSBC complaints about mortgages, credit cards, auto loans, fees, late payment processing, and more:

Reported March 13, 2005:

My mother got her car and was financed by HSBC. She has made payments since 2002, She passed away Feb 8th. My father wants to keep the car so he sent in the payment.A Money order from the bank so now there is proof that he bought and sent payment. It was due on Feb 15th. They received it on the 18th, and cashed it on the 25th. But it was not credited to his account. We have proof of it being cashed and even know who cashed it. But still they harass us that we have not payed.

We faxed the copy of the cashed money order from our bank and letter stating the facts to Malasia twice and san,diego. They claim the don’t know any thing about it. Look if anyone else is thinking Class action law suit then count us in. Between constant calls saying we did not pay and trips to kinkkos to fax letter, we have’nt had time to grieve my mothers death. Look its fraud and I’m sure of it now. How does a company do this?