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You're browsing: Archived News » You Should Know » Article Title: Best Buy Return Policy Under Investigation

Best Buy’s returned purchases, restocking fees and customer rebates are under investigation in Florida by Attorney General Charlie Crist as possibly unfair and deceptive trade practices.
Best Buy’s attorneys, in a Collier County Circuit Court filing, are asking a judge to limit the information Crist is seeking and force him to justify the investigation first. Consumer advocates are asking what Best Buy is trying to hide. Others fear a detailed look at Best Buy’s records could reveal ongoing compensation issues with Household – HSBC during Shea v Household.

Consumer advocates at Household – HSBC Watch remind consumers that Best Buy’s credit card is backed by Household International, but the predatory lender changed the company name on December 15, 2004, to HSBC Finance Corporation.

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