Household HSBC Watch

This letter explains our research and complaint gathering methods.
Open letter:
To Whom It May Concern:

We are an independent research study which solicits information from those who financed purchases from various stores that use HRS (Household Retail Services) as their method of financing.
Specifically, we are gathering factual reported cases from consumers that financed on a 6 […]

Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3710
Houston, TX 77010

RE: (Editor’s note - if this is a complaint about Best Buy and HRS, also reference case number 379708)
Before you write, know this:
The OCC is responsible for the regulation and supervision of national banks. National banks have the work ?national? or ?N.A.? in […]

TRANS UNION CONSUMER SOLUTIONS
P.O. BOX 2000
CHESTER, PA 19022-2000
RE: Error on my credit report, case of Household Retail Services

There is an error on my credit report. I am [name] and my social security number is [number.] The error is on my Trans Union credit report as follows:
This is why the account is in error:
Household Retail Services […]

EXPERIAN INFORMATION SVCS
P.O. BOX 2002
ALLEN, TX 75013
RE: Error on my credit report, case of Household Retail Services

There is an error on my credit report. I am and my social security number is The error is on my Experian credit report and is as follows:
This is why the account is in error:
Household Retail Services reports the […]

EQUIFAX CREDIT REPORTING
P.O. Box 740256
Atlanta, GA 30374-0256
RE: Error on my credit report, case of Household Retail Services

There is an error on my credit report. I am (name) and my social security number is (number.) The error is on my Equifax credit report as follows:
(your data goes here)
This is why the account […]

Letter to Department of Defense
Secretary of Defense
1000 Defense Pentagon
Washington, DC 20301-1000

Deputy Secretary of Defense
1010 Defense Pentagon
Washington, DC 20301-1010
RE: Household International
[date]
I am writing today to request that you place Household International, Household Retail Services, and subordinate Household entities on the banned list for military personnel.
As you know, Household International just settled the largest suit […]

Sandra L. Derickson
Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070
As the CEO of Household Retail Services I am sending my report directly to you. Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top.

Not one to take my problems directly to the CEO until all […]

Letter to Confirm a complaint about Household Retail Services
To: < Insert your data >
Subject: Household Retail Services

Allow me to send supporting documentation for this case. We collect information about this company and their business practices. As the lead investigator I also reference Federal Trade Commission case reference number 1782918 in this on-going investigation. I am […]

Brad Anderson
CEO, Best Buy Co., Inc
7075 Flying Cloud Drive
Eden Prairie MN 55344
As the CEO of Best Buy I am sending my report directly to you. Best Buy and Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top. Furthermore, I believe Household Retail Services, which your […]

William F. Aldinger
Household International
2700 Sanders Road
Prospect Heights IL 60070
As the former CEO of Household International, and now a director at HSBC, I am sending my report directly to you. Household Retail Services made a mess of my account. I hold you responsible, as leadership comes from the top.

Not one to take my problems directly to […]