Household HSBC Watch

Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070
RE: Transmittal of Clear Title to the Consumer

Consumer Advocate Group Household Watch/HRS Watch issues the following consumer complaint inquiry:
There is great concern about an issue at Household Retail Services. Consumers report that they fail to receive the title to their vehicle in a timely manner.
Numerous […]

LONDON, D.C., England, Nov. 14 (UPI) — British banking giant HSBC Holdings said it will acquire Household International, the consumer finance firm that helps customers with patchy credit histories, in a deal valued at $14 billion.

The deal values each Household share at $30.04, around 34 percent above Wednesday’s close of $22.46. Household shareholders will be […]

I am an ex-collections adjuster for Benefical/Household

This is contributed input. Household Watch appreciates this valuable information:
An attorney friend of mine states that if you send any type of letter to HRS, you should also send a copy of the letter by both fax and certified mail to William F. Aldinger, Chairman & CEO; David A. Schoen, President & Chief Operating Officer; […]

List of Recommended Resources
Resource For Predatory Lending Opponents
National Consumer Law Center
National Association of Consumer Advocates

These resources are available from our links page

Here is our detailed research. To make a long story short, Sandra L. Derickson (Sandy Derickson) is in charge of Household Retail Services. In the paragraphs below we track her titles. Note that Household International does not specifically refer to her as the CEO exclusively. Hexcel, where she is on the board of directors, calls […]

I have been told by HRS Customer Service Representatives via telephone conversation that “statements are a courtesy, not a requirement”.

226.5 (2) Periodic statements. (i) The creditor shall mail or deliver a periodic statement as required by 226.7 for each billing cycle at the end of which an account has a debit or credit balance of […]

(Send to your new lender)
Letter to Support a Credit Application:
From: Household - HSBC Watch, Consumer Support Division

Subject: Additional Support Documentation
Distribution: This document may be distributed by the recipient
Copies: Signed official copies provided upon request
Executive Summary:
HSBC-RS , HSBC Retail Services is a large “Private Label” credit provider. This means that store charges with Best Buy, […]

“In a climate of increased concern about the transparency of corporate practices, I hope Household will consider publishing progress reports…”

Jeff Gelles
Consumer Watch columnist
Philadelphia Inquirer
400 N. Broad St., Box 8263
Philadelphia, PA 19101

RE: Household Retail Services and Best Buy (or change as appropriate)
This letter conveys to you my experience with the subject company. I am sending it to you as mentioned in the web sites for Damage Controls, Best Buy Card, and HouseholdWatch.com
Here is my story.
While […]