Archive for July, 2004

BBClone code for CPG Nuke

Follow the standard install procedures for BBClone. To insert the code into CPG Nuke you only need to do it one time.

Open header.php found in your CPG Nuke base directory. At the bottom of the page, find ?>
Right above it, paste this:
define(”_BBC_PAGE_NAME”, “.$pagetitle.”);
define(”_BBCLONE_DIR”, “bbclone/”);
define(”COUNTER”, _BBCLONE_DIR.”mark_page.php”);
if (is_readable(COUNTER)) include_once(COUNTER);
Notice how we tell BBClone what the page title […]

Are You One of Best Buy’s Demon Customers?

Brad Anderson, Best Buy’s chief executive, said recently that Best Buy will become more customer oriented. Now some customers are “demons.” What does Anderson really mean?

So much for the customer always being right.
Some retailers are deciding that the customer can be very, very wrong — as in unprofitable. And some, including Best Buy Co. […]

HSBC North America Holdings

William F. Aldinger
“Because we have a longstanding commitment to consumer financial education, we know it is crucial that families understand how they can control their financial futures,” said Loretta Abrams, national director of consumer affairs at HSBC North America.”

Household Watch will continue to educate the general public around the world regarding the legacy of Chairman […]

Applying for a Loan

Applying for a Loan?–Start by Ordering Your Credit Report
If you are considering applying for a loan, ordering a copy of your credit report may well be the best place to start. Why? Because it?s also the first thing a potential creditor will be looking at, and even if you pay your bills on time, […]

Five Reasons to Check Your Credit Report Regularly

In much the same way that a resume displays your work experience to a prospective employer, a credit report provides prospective creditors (and in some cases employers and insurers too) with a detailed picture of your credit history. And like a resume, your credit report can influence whether you will receive what you are applying […]

Problems paying online

Seems there may be a disturbing new trend being reported to the staff
at Household Watch. Consumer input is greatly appreciated.

1. If an account is not late, the consumer cannot make a payment by phone.
2. If the account is late, the consumer can no longer pay online.
References:
“Had an account with HRS for the purchase of […]

HFC - Masters of the run-around

Note: After this account was paid in full, there was an overage of $34, which again HFC failed to refund in the required period of time.

— The Susan Talley - Susan Tally Story —
Household Finance - any better than Household Retail Services? Read This !!
Notice how the branch manager “doesn’t know ” who to call, […]

Send us your complaints

Household Watch needs to hear from you. Send us your Household - HSBC - Retail Services horror story today. Share with others, while helping to make our trend analysis database stronger.

Here is the link to use
Household Watch performs trend analysis, we publish your reports for regulators and authorities to see, and we […]

Secure Plan Abuse / Not honored

Did you buy the Secure Plan, only to be turned down when you tried to use it?
From: HRS Investigations
CC: Best Buy Investigations

SUBJECT: Secure Plan Abuse and Credit Reporting
If you signed up for the “secure plan” option when you signed your contract and either Best Buy, Household Retail Services, or both violated the terms […]

Please clarify policy

November 26, 2002
Sandra L. Derickson
CEO, Household Retail Services
2700 Sanders Road
Prospect Heights IL 60070

I am writing today to follow up on consumer complaints relative to processing of payments. There is great concern about an issue at Household Retail Services. Consumers are reporting that they were denied access to the online payment system and the telephone payment […]