HSBC Watch News Release Forum Index
Forum Name: - HSBC Finance Corporation
Topic Title: This could one of your children
Mon Mar 28, 2005 10:46 am
i got my first bill on time then didn't get any more. i finally got a phone call and i paid it over the phone for last month and still didn't get a bill for this month. i had to call and get the address and amount for this month.i gave them my new address because i moved out on my own from my parents hopefully they will send it to me now. when i called them i asked if they could send me a payment book and they said that they don't do that because something to do with the payments and late fees or something like that.
Mon Mar 28, 2005 3:16 pm
Hours later from clear across the country:
I did not receive any billing statement for two months, and then was notified via phone that my account was 60 days past due. As a result, they said the "same as cash" program was terminated, and that I was responsible for all finance charges as well as a late fee!
HSBC Watch News Release Forum Index - HSBC Finance Corporation
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.