HSBC Watch News Release Forum Index
Forum Name: - Horror Stories
Topic Title: System creates problem with address
Tue Jul 05, 2005 6:57 pm
On many occasions what was described happened to me. I would receive the bill days before the due date and also without an apartment number. I would call them numerous times and every time they would tell me the same thing; that the system was creating a problem with the address. I tended to realize it was a scam.
Luckily, I was able to pay off the loan, although I still have a balance on an older Rooms To Go account with Retail Services. This company needs to be investigated and fined heavily by the government or in the appropriate courts.
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.