HSBC Watch News Release Forum Index
Forum Name: - Opinions
Topic Title: Something wrong on my bill
This also happened to me with Best Buy. I tried to pay online for 8months while I was working out of town. The website would not allow me to pay on the date due, but 2 days later. I assumed that this was how it had to be done and so I scheduled payments for the same day every month, only to find out when I returned that I had been late everymonth and assessed outrageous fees. They never sent and late notices either.

We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.