HSBC Watch News Release Forum Index
Forum Name: - Horror Stories
Topic Title: Late fee and Higher payment than promised by dealer
Sat Oct 09, 2004 9:16 pm
LBT wrote:
CR in Utah wrote:
I financed 2 ATV's through "Suzuki Credit". I started receiving statements from "Household Retail Services". My first statement received (within the month of purchase) showed that I had a late fee AND my payment was double what I was promised at the Suzuki dealership. I have a 4 year finance option, but I plan on paying the account off in under 9 months to ensure I have plenty of time to clear up when they say I haven't paid it off - as I'm seeing is a major trend coming from their office.
It is the dealer that is at fault...
The dealer claims Household is at fault and there is nothing they can do. I stand there and they try to talk to Household and get frustrated to the point of becoming angry with the customer service rep. How can you say the dealer is at fault?
Mon Feb 28, 2005 9:23 pm
Yeah well i bought a 03 954 brand new last year financed 8000 within a mounth they sent me the title signed off.
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.