HSBC Watch News Release Forum Index
Forum Name: - HRS Account
Topic Title: Impossible to pay online and on-time
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Household Watch wrote:
www.hrsaccount.com=JOKE wrote:
These people must be insane if they think people are going to tolerate this nonsense. Going to search web now to see if there's a lawsuit underway already.
Please look at the top of the page, where everyone will see a menu that connects you directly to regulators and authorities, including state attorney's general. Every link opens in a new window for your convenience, and you can cut, copy and paste. Remember, we also offer you the use of our online spell checker, available here or from the menu.
If you can't pay online, if www.hrsaccount.com doesn't work, can't pay at the store, or just can't pay at all because you don't have a statement or an account number, let the FTC know about it. Let everyone know about it, and the tactics of HSBC, formerly known as predatory lender Household International. The FTC handles complaints about the merchant that got you in the jam with a predatory lender to begin with.
As for late application of payments, be sure to see our document library and read about Shea v Household. Just log in as a guest. The library is here.
So if you have no other choice but calling Household - HSBC on the telephone or trying to make a telephone payment, perhaps you will have something to do while you are on hold for an hour or two. Is it an accident that the telephone wait time is so long when www.hrsaccount.com doesn't work? We don't think so. If you live in a big city you will also have time to go a website for your local television station, contact their consumer affairs reporter, schedule an interview, and you can do it all before someone at HSBC answers the phone.
As a final reminder, telephone calls do not protect your rights. Always follow up with a letter, and always send mail to HSBC with delivery confirmation. It is well worth the extra money. (Send change of address requests that way for sure.)
Household Watch wrote:
www.hrsaccount.com=JOKE wrote:
These people must be insane if they think people are going to tolerate this nonsense. Going to search web now to see if there's a lawsuit underway already.
Please look at the top of the page, where everyone will see a menu that connects you directly to regulators and authorities, including state attorney's general. Every link opens in a new window for your convenience, and you can cut, copy and paste. Remember, we also offer you the use of our online spell checker, available here or from the menu.
If you can't pay online, if www.hrsaccount.com doesn't work, can't pay at the store, or just can't pay at all because you don't have a statement or an account number, let the FTC know about it. Let everyone know about it, and the tactics of HSBC, formerly known as predatory lender Household International. The FTC handles complaints about the merchant that got you in the jam with a predatory lender to begin with.
As for late application of payments, be sure to see our document library and read about Shea v Household. Just log in as a guest. The library is here.
So if you have no other choice but calling Household - HSBC on the telephone or trying to make a telephone payment, perhaps you will have something to do while you are on hold for an hour or two. Is it an accident that the telephone wait time is so long when www.hrsaccount.com doesn't work? We don't think so. If you live in a big city you will also have time to go a website for your local television station, contact their consumer affairs reporter, schedule an interview, and you can do it all before someone at HSBC answers the phone.
As a final reminder, telephone calls do not protect your rights. Always follow up with a letter, and always send mail to HSBC with delivery confirmation. It is well worth the extra money. (Send change of address requests that way for sure.)
Household Watch wrote:
www.hrsaccount.com=JOKE wrote:
These people must be insane if they think people are going to tolerate this nonsense. Going to search web now to see if there's a lawsuit underway already.
Please look at the top of the page, where everyone will see a menu that connects you directly to regulators and authorities, including state attorney's general. Every link opens in a new window for your convenience, and you can cut, copy and paste. Remember, we also offer you the use of our online spell checker, available here or from the menu.
If you can't pay online, if www.hrsaccount.com doesn't work, can't pay at the store, or just can't pay at all because you don't have a statement or an account number, let the FTC know about it. Let everyone know about it, and the tactics of HSBC, formerly known as predatory lender Household International. The FTC handles complaints about the merchant that got you in the jam with a predatory lender to begin with.
As for late application of payments, be sure to see our document library and read about Shea v Household. Just log in as a guest. The library is here.
So if you have no other choice but calling Household - HSBC on the telephone or trying to make a telephone payment, perhaps you will have something to do while you are on hold for an hour or two. Is it an accident that the telephone wait time is so long when www.hrsaccount.com doesn't work? We don't think so. If you live in a big city you will also have time to go a website for your local television station, contact their consumer affairs reporter, schedule an interview, and you can do it all before someone at HSBC answers the phone.
As a final reminder, telephone calls do not protect your rights. Always follow up with a letter, and always send mail to HSBC with delivery confirmation. It is well worth the extra money. (Send change of address requests that way for sure.)
Household Watch wrote:
www.hrsaccount.com=JOKE wrote:
These people must be insane if they think people are going to tolerate this nonsense. Going to search web now to see if there's a lawsuit underway already.
Please look at the top of the page, where everyone will see a menu that connects you directly to regulators and authorities, including state attorney's general. Every link opens in a new window for your convenience, and you can cut, copy and paste. Remember, we also offer you the use of our online spell checker, available here or from the menu.
If you can't pay online, if www.hrsaccount.com doesn't work, can't pay at the store, or just can't pay at all because you don't have a statement or an account number, let the FTC know about it. Let everyone know about it, and the tactics of HSBC, formerly known as predatory lender Household International. The FTC handles complaints about the merchant that got you in the jam with a predatory lender to begin with.
As for late application of payments, be sure to see our document library and read about Shea v Household. Just log in as a guest. The library is here.
So if you have no other choice but calling Household - HSBC on the telephone or trying to make a telephone payment, perhaps you will have something to do while you are on hold for an hour or two. Is it an accident that the telephone wait time is so long when www.hrsaccount.com doesn't work? We don't think so. If you live in a big city you will also have time to go a website for your local television station, contact their consumer affairs reporter, schedule an interview, and you can do it all before someone at HSBC answers the phone.
As a final reminder, telephone calls do not protect your rights. Always follow up with a letter, and always send mail to HSBC with delivery confirmation. It is well worth the extra money. (Send change of address requests that way for sure.)
Household is a predatory lender. Their intent is to defraud you. Go to Costco and tell them what is happening and then never buy from Costco again. We can fight Household by not buying from any companies that allow them to carry their loans. Then contact the attorney general in your state. They will probably refer you to The Dept of Finance.
When I complained about a similar situation, I was told by the Attorney General's office that there are complaints against Household for delay. This is another way to delay. Then they hit you with late payments and higher interest rates. They are unbelievably arrogant. Maybe we would be also, if we were stealing 20 BILLION DOLLARS A MONTH.

We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.