HSBC Watch News Release Forum Index
Forum Name: - Mortgages
Topic Title: HSBC Bought My Mortgage
Fri Apr 15, 2005 5:38 pm
My mortgage was bought out by HSBC. The nitemare began. My yearly taxes on my house are $400. They started my tax excrow at $2000! Thus increasing my monthly house payment over $300! After numerous phone calls with HSBC, they promised they would not issue late fees, nor would they send it to the credit bureau. They lied on both accounts. They keep attching fees to my account, and now want to foreclose because of THEIR MISTAKE. They refuse to take my regular monthly house payment; instead they want all the false escrow money, plus late fees. I refuse to pay something that I do not owe, nor is my mistake. We are older people, and have never, never missed a house payment. Now that is all ruined by HSBC. They have destroyed our lives, and ruined our credit, and now threaten to foreclose. Please, if there is a God, please help us.
Sincerely,
Fri Apr 15, 2005 9:39 pm
Hello!
Don't let HSBC destroy your faith in God. Household(HSBC) tries to destroy a family financially, mentally and spiritually. Don't let them break you down! They tried to destroy us, but our faith in Him kept us from being defeated!
Call the Dept of Financial Institution in your state. Tell them what is going on and ask them to do a thorough investigation. Write to your Attorney General in your state. File a complaint with the OCC. Household Watch is a great website. This website will let you know that you are not alone.
Household(HSBC) is suppose to have the Foreclosure Advoidance Program! This is a program is about reducing your payments and keep your house from going into Foreclosure. Ask them what happen to that program. This was part of the settlement that ACORN fought for year before last. Household Watch do you have any suggestions that could help this family?
Fri Apr 15, 2005 10:39 pm
The company also has a supervisor for each state. You can call corporate at 847-564-5000 to ask for the mortgage state supervisor or territory supervisor. The customer's report indicates to us that Household (HSBC) is still bringing loans current, even though the SEC issued a cease and desist order. For the loan balance to be that much higher than expected, with that many "late" payments it tells us the interest was tacked on to the end of the loan.
Household International and HSBC want customers to pay them forever, and usually the balance doesn't go down. That makes them very happy, but customers and the general public find it reprehensible. Peaches, we are glad you came in to help with this person's question. Thank you.
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.