HSBC Watch News Release Forum Index
Forum Name: - Levitz
Topic Title: COMPLAINT
I WAS LATE ON A PAYMENT I DIDNT RECEIVE AND WHEN I CALLED WITH A CHANGE OF ADDRESS.. THE PERSON WAS RUDE TO ME ON THE PHONE AND TOLD ME THAT I CANT MOVE MORE THAN ONCE A YEAR. I TOLD HER THAT "YES I CAN" AND SHE SAID THAN IT IS MY FAULT FOR HAVING A LATE PAYMENT THEN. I SPENT OVER 2,000 DOLLARS AND NOW I CANT HAVE A SMALL FEE REVERSED. I REFUSED TO PAY RESULTING IN OTHER LATE PENALTIES UNTILL I FINALLY GAVE IN AFTER A SUPERVISOR WOULDNT DO ANYTHING ABOUT IT EITHER. I DONT EVEN WANT TO SHOP AT LEVITZ ANY MORE BECAUSE LIKE MOST, BIG PURCHASES LIKE FURNITURE, FOR ME, HAVE TO BE FINANCED.[/b]

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