PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
RS in Faridabad, Haryana said: “I am from Faridabad, Haryana. Since almost five months I have been receiving calls on my residence phone no enquiring about Mr Ashok Gupta. When counter enquired- reply comes this is HSBC Bank, Mumbai. I and my family members are tired of these calls by […]
LM in Colorado said: “Someone who hardly speaks English has been calling my cell phone and leaving unintelligible messages marked URGENT. I have NEVER had a loan, or account with HSBC, and really resent them ’stealing’ my limited airtime with their unintelligible messages.”
RD in Missouri said: “Within the past week, I have received at least 4 separate calls from United Recovery Systems, on my cell phone. The calls came from various 800/888/866 numbers. I answered at least 2 of these calls and told the person they had the wrong number; I told them to […]
KA in Illinois said: “I have an account with HSBC thru Furniture Row, first the case of no payments, no interest for 3 years is not true. But once I started making payments,I am getting harassing collection calls. I received one today that said my payment was 15 days past due, however […]
JP in New York said: “I opened an account with Bose in February or March of 2007. I am extremely disappointed with HSBC at this point. On March 3rd, 2008 I submitted a payment online utilizing my mothers checking account. I received a screen that said Bank Account Added. […]
If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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