HSBC Horror Stories

LW in Texas said: “I have always had EZ Pay and my payment was taken on the first of the month until August. It didn’t come out and I have spent hours on the phone with them telling me the account number of my bank is invalid. It is EXACTLY the same as it […]

MC in Lousianna said: “My mother remortgaged her house with HSBC and her payments have gone up and down. HSBC had her in bankruptcy court and they continually send back checks and money orders. I have never seen such fraud in my life. They told my mother that she had taken out a […]

LS in New York said: “We were conned into a refinance and harrassed when pyments were late even after I tried to explain the finacial instability. Here is the best part: we have not made a payment since February 2008 and we have not received the NOD!(notice of default)! HSBC did not accept […]

CO in North Carolina said: “Beneficial, who is a subsidiary of HSBC, extracted an additional payment from my account that should not have come out. They promised to pay any bank fees incurred as a result of their error. This occurred back in July. It is now the end of September […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]

ET in Virginia said: “HSBC’s HFC automatically deducted TWO mortgage payments at one time sending our bank account into serious arrears. It drained our overdraft protectection account and cost us over $600 in overdraft fees. They only reimbursed $140. They caused our car note to be returned and numerous other serious […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]