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Suspect duplicate HSBC account will not accept payments

EV in Texas said: “HSBC will not let me pay over the phone or via website automatic payments. I have been receiving bills, as has my dad, for the same loan and no live help will talk to me to let me know if they have duplicated the account. My account balance […]

Kudos for Household - HSBC Watch

This report remains anonymous: “This site is getting very, very powerful. I applaud your efforts 1000 percent!

Thanks to everybody for their posting! Going through the report to the Attorney Generals - interesting that the majority of complaints come from areas where there is a large percent of minoritys - Florida -Texas -California -Ohio…
Are […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

Texas HSBC complaint is just one of many in 2007

LT in Texas sends this short but telling report: “Never recieved a bill from them and was charged late fees.”

Editor’s note: Enough said. Here is TD in Texas with the same experience. PR in Texas said the online payment website has problems, while CA in Texas says HSBC billing is a scam. […]

Insurance Packing Still In Effect at HSBC

BB in Texas says: “HSBC employs the rudest customer service agents that I have ever dealt with. But that is an entirely different story. HSBC claims that I signed up for electronic bills. They also claim that I signed up for some sort of insurance on my payments. I am 41 […]

Texas HSBC Customer Finds Shady Debt Cancellation Fee

MS in Texas says:  “We purchased a LCD T.V. from Best Buy using a new Best Buy Card interest free promotion.  At the time I think we were not made clear in what the sales associate whom was signing us up for the card; truly for what we signed.  When my wife went to pay […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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