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HSBC collections calls 16 times before 3 PM, Sundays

RW in Tennessee said: “I moved to Tenn about 6 months ago and have been 1 month back on payments I requested and extension in May 2008 and was denied. HSBC wouldn’t say why since then I have received at least and not less than 10 calls a day and I have answered […]

HSBC customer sick of rude Indians and no help

PB in Tennessee said: “I can agree/ relate with SO MUCH of these complaints! I can attest to these insane calls from India because we have fallen on HARD times and gotten behind on our vehicle payment. I have had these rude people call at 6:55 AM on SUNDAY MORNING!!! Every other creditor has […]

HSBC social security number mix up hurts innocent victim

MT in Tennessee said: “December 2007 I received a notice I was refused a credit card from JC Penny’s because I had filed bankruptcy in March 2007. I have never filed bankruptcy. My account has been crossed with a woman in Ohio who has my same name and one digit different […]

HSBC insurance packing reported in Tennessee

IU in Tennessee said: “I recently had the displeasure of doing business with HFC. I went in to get a $5,000.00 Loan I was approved for, and after being asked what payment I was comfortable with, the loan officer left the table and came back documents to be signed. “I was never […]

HSBC uninsured mortgage never uninsured, going to court

TC in Tennessee said: “My mortage was sold to HSBC in 2003. In March and we were told we did not have insurance. Our payment was used for insurance with Safco, their provider. For five years we had the calls and letters saying they would foreclose after calling my bank and insurance company. […]

HSBC adds unauthorized secure plus to credit card account

DB in Tennessee said: “We have a HSBC credit card. In spite of payments (above min limit payments) there are months the amount owed continues to climb, one month it climbed almost $100.00. I’ve never seen anything like this! Also, they keep attaching account secure plus charges without our permission, and even after we […]

True current Beneficial Finance story says former HSBC employee

JE in Tennessee sais via email: “I am a very recent former employee. Former by choice. Here is the true CURRENT Beneficial story.

Every day account executives start calling folks at home or work from 5pm to 8pm. The numbers could be current HFC/Beneficial clients or HSBC affiliates.
When someone answers […]

Advocates submit 212 HSBC complaints to investigators for 2007

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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