HSBC Horror Stories

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

RN in Minnesota sent the following analysis: “I tried to open a HSBC direct savings account for $25,000.00 On July 1st I filled out an application online and submitted it. On July 8 two small deposits were made to may account by HSBC. I received an email on July 10th from them which […]

RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]

JM in California said: “I had an HFC individual personal loan in the amount of $5,075. This loan was originated September 2000 with a term of 60 months (5 years) at a payment rate of $160.81. An HFC Account Summary dated 04-23-2005 reflects a standard payment due, a past due amount of […]

LP in Florida says: “I was a Household Finance customer. The first loan I had with them seemed to get larger instead of getting smaller with each payment. So in August 2002 I went to them refinanced the loan and had it put on the EZ-Pay plan so that there would be no reason […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

VV in Michigan said: “I have been having major issues with Household for 5 years now. Starting out with them refusing to send a reaffirmation letter after my discharged bankruptcy, to applying a mortgage payment to a credit card, to telling me they were going to foreclose. I sent them the $3000.00 this last […]

EO in New Jersey says: “I purchase furniture from a retail establishment which used HBSC to offer 1 year deferred payment. Each monthly bill indicates $0 amount due, INCLUDING THE ONE THAT HAS FINE PRINT AT BELOW INFORMING YOU THAT YOUR DEFERRED PAYMENT PERIOD IS UP. It is not until the next bill […]