HSBC Horror Stories

PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

DL in Virginia said: “I mailed my October payment by check to HSBC Mortgage Services Sept. 29, 2008. The payment posted to my checking account Oct. 9, 2008. Today is Nov. 3, 2008 and still October’s payment has not been credited to my HSBC mortgage account. HSBC’s customer service has been calling me frequently […]

Ds in Pennsylvania said: “I am suing HSBC for $7.8 million for wrongful foreclosure and all the violations that go with it. I have requested proof of ownership (note) along with many forms mandated by the banking commission. Also I have requested exact proof of any binding contract between HSBC and myself in which […]

RW in Arkansas said: “ON 08/24/2008 I PURCHASED A TV/BLU-RAY DVD AT THE FAYETTEVILLE BEST BUY STORE UNDER A PROMOTIONAL PROGRAM “TAKE 3-YEARS TO PAY WITH ZERO INTEREST.” WHEN I RECEIVED MY FIRST STATEMENT FROM HSBC I NOTICED A “DEBT CANCELLATION” CHARGE OF $28, WHICH I DID NOT ELECT NOR AUTHORIZE, AND WASN’T GIVEN […]

A Missouri resident said: “I have had problems with my David’s Bridal since I opened it. They managed to move my due date back over 4 days even though they are on a 30/31 day cycle, caused late fees and was told they don’t refund them. Then they tried to tell me I should […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]