HSBC Horror Stories

Up until October 2004, my husband had steady employment as an aeronautical Engineer In early 2004 we refinanced with Beneficial Finance. Days after refinancing my husband was forced into early retirement.This also happened after hubby’s 401K plan through his employer lost 3/4 of its value. We lived carefully on a 401K plan that was […]

KP in California said: “I made my online payment on July 31, 2008 and of course they posted it August 4, It was Due on August 3,which fell on a sunday and of course I received the $39 late fee, Even when I have mailed it several times they have posted a day late […]

LB in Florida said: “Several loans with HFC. Never a problem with payment even when hospitalized 2 times within 6 months. This is my FIRST late payment ever. They started harassing me several times a day at home and work during the Grace period. Was advised to not contact me at work because I had […]

SS in Ohio said: “In March, 2008, I transferred my Best Buy balance to a newly acquired credit card. By mistake I transferred a higher balance than was due. I have been waiting since 4-10-08 for my refund. Today 6-23-08, for the fourth time, I have been asked to call the […]

A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]

MC in California said: ” I started getting letters, then both letters and phone calls, (recently up to 8 per day) demanding payment. HSBC claims it is for a Levitz account. Previously it was Levitz that claimed I owed them.

I have sent them proof several times that I made a cash purchase and […]

RS in Iowa said: “On March 6th I received a phone call from my husband while I was at work saying that my car had been repossessed. I was livid, I had mailed them in $2000, so that I could pay off my car faster. The only thing they let him take out of […]

I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]