HSBC Horror Stories

EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]

RN in Minnesota sent the following analysis: “I tried to open a HSBC direct savings account for $25,000.00 On July 1st I filled out an application online and submitted it. On July 8 two small deposits were made to may account by HSBC. I received an email on July 10th from them which […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

SL in Hawaii says: “I recently applied for and received a HSBC Mastercard. When I called to activate it, 2 out of the 3 questions had to do with my ex-husband’s (divorced 25 years) wife - what state she lives in and how old she is. When I asked what possible reason […]

SP in China says: “I have banked with HSBC and never found a bank that is more rigid in their policy as this company. Situation: I do all banking via internet, but for some reason the system locked me out. Called to unlock the account and they said that they cannot unlock […]

RE reports on HSBC Australia:  ” I recently missed 2 letters from HSBC demanding I pay cash into my account to service my overdraft of 1,100 pounds. I never received the first letter and once I saw the second letter I immediately paid 399 pounds into the account. In the meantime, I received another letter […]