HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

CG in Georgia said: “I got a notice saying my interest rate would be increased to 23.99%, but that if I notified them within 30 days I could close the account and keep my current rate — which I did. I even got a “return receipt” postcard to prove I did it. […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

D in Tennessee sent this detailed report about HSBC Finance and HSBC Auto:
“Sent in an overnight auto payoff to the overnight address listed on my invoice. Included a letter requesting specific instructions be followed like; overpayment is included so please overnight my Title once it is prepared. Overnighted my payment on the 3rd and called […]

CM in North Carolina reports: “My son purchased an IPOD from Best Buy with the insurance protection plan. It was stolen and we filed the complaint within the 30 days. Just got a denial letter today stating it wasn’t received in time. I know it got there in time. Lucky for us I sent […]

VV in Michigan said: “I have been having major issues with Household for 5 years now. Starting out with them refusing to send a reaffirmation letter after my discharged bankruptcy, to applying a mortgage payment to a credit card, to telling me they were going to foreclose. I sent them the $3000.00 this last […]

SJ in Maryland reported: “For the past year I have been trying to get HSBC to remove a charge from my Storehouse Furniture credit card account. Shortly before Storehouse went bankrupt, we purchased a rug for approximately $2,000. We never received the rug because it was never delivered to the warehouse for us to pick-up. […]

TR in Colorado reports: “My husband and I were involved with the class action against Household. Upon discovering what a crooked deal we were put in with our mortgage, we contacted ACORN. We also did an interview with a consumer reporter in our city. Shortly after the TV interview, I was contacted by the […]