HSBC Horror Stories

BH in Missouri said: “I was just checking out my credit report and noticed this HSBC/RS. I was like what the blank is that…so I put it in my search browser and this is why I am here. Apparently they are affilliated with Best Buy? I don’t even have a Best Buy near me. […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

SK in Pennsylvania said: “I check my bank account every day to see what has posted to my account since I’m not the greatest person out there to keep track of their money. I checked it this morning and there was a “PreAuthorized Debit from HSBC RS” for $20.00. I called the bank to […]

SE in Georgia said: “HSBC Retail Services took an additional $800.80 out of my bank account after I had closed out my HSBC account. Customer service stated that “it makes sense” and “that’s policy”. Now they are charging me a returned check fee, finance charge, and phone payment charge because I disputed their […]

KS in Colorado said: “HSBC Retail Services aka Yamaha Credit Card Account… We financed $5000 and have paid them close to $10,000. They are deceptive and charge you for everything. Our account now has a credit amount and they will only send the check if you call and request it. And it must be […]

LS in Missouri said: “I just printed off my husband’s and my credit reports from transunion yesterday. There is one account with HSBC Rhodes for me and one jointly with my husband. I have no idea what these are and the phone number has been disconnected. Does anyone know how to contact them? They […]

CG in New England sent a copy of a letter to the Attorney General: “I am writing to you to explain my situation. I made a transaction through Western Union MTCN:(redacted) to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC […]

FB in Ohio said: “Fell for the 0% interest rate promo. Transferred our Visa balance to a GM Flex Card (HSBC). It took them almost three months to complete their transfer. We received our 1st statement 7 days before the due date and I paid $500 electronically, immediately (well above the minimum payment required). […]