HSBC Horror Stories

MS in Pennsylvania said: “We had an ATV loan a while back and after dealing with these idiots, we swore never again. Fast forward to now, some 5 years later. After trading my truck for another,they were gonna finance me with different banks. I went with a higher interest rate with Bank of America […]

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

DT in Pennsylvania said: “I HAVE A MORTGAGE WITH BENEFICIAL. I ALSO HAVE DISABILITY INSURANCE WITH THIS ACCOUNT ALSO. IN AUGUST I WENT INTO THE HOSPITAL FOR SURGERY AND WHEN I GOT OUT A WEEK LATER I FILED THE NECESSARY PAPERS FOR MY CLAIM THAT WOULD PAY MY MORTGAGE. HERE IT IS 3 MONTHS […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

DH in California said: “Here are three different bad experiences with the Best Buy credit card, serviced by HSBC Retail Services:

1. I made a purchase at Best Buy with a promotional “same-as-cash” three-month no-interest plan. This plan was due to expire on a Friday. I attempted to make the payment online the day before […]

SS in Maryland said: “2005 — Husband had heart attack in May, June I was in a bad car accident leaving me with spine damage, so we had to refi and didn’t really understand what was going on, this was with Decision One/HSBC. I was given a loan for $389,000.00 and $312,000.00 was […]

WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.

On the insurance matter, […]

A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]