CF in Iowa said: “HSBC has made repeated phone calls, from exactly 8 a.m. until 9 p.m. seven days a week to collect a debt that we have already made payment arrangements on. My caller ID shows that they have called me 15 times in the past 48 hours! This harassment WILL […]
LB in Florida said: “Several loans with HFC. Never a problem with payment even when hospitalized 2 times within 6 months. This is my FIRST late payment ever. They started harassing me several times a day at home and work during the Grace period. Was advised to not contact me at work because I had […]
CM in Indiana said: “I worked for HFC/BFC/HSBC for 5 years in one of their call centers. I saw so many wrong doings with peoples financial lives. There wasn’t a person, a household on the other end of the phone, just fresh meat.
The management there and company wide didn’t have […]
BG in South Carolina said: “The debt collectors in India don’t have a clue and are harassing in violation of the Fair Debt Collections Act. They call you night and day to set up payment arrangement and when you do, you still get phone calls. When you finally answer and explain that you have […]
TR in Colorado says: “I live in Colorado and unfortunately, I have a mortgage with Household (HSBC). In December of 2006, we were contacted and told that we had not made a payment on our mortgage since October. This of course, was completely false. As many of you know, using HSBC’s website to […]
DG in Canada says: “HSBC has failed to keep my credit rating secure…I made arrangements to make a late payment and after making the arrangements they reported to the credit bureau of a late payment. this has tarnished my credit rating. They have also missed payments that have been made. I pay […]
PM in Massachusetts said: “I had fallen behind on my payments and called to set up a payment arrangement. I did and they told me to pay $70. a month and that would preserve my credit rating. I made the 1st payment and two days later, I got a letter from an […]
NW in Nebraska says: “HSBC is the worst company ever. I am a cosigner on a store credit card that HSBC is trying to collect on. As being the cosigner I never received statements so I had no idea the account was past due. One night at around 9:00PM I received […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.