HSBC Horror Stories

SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]

AM in California said: “copy of email I sent to HSBC… Beware people, Ochard Bank is a disgrace to this country…
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May 7, 2008 (almost a year after I closed my account with you, I suddenly receive a bill…)

Customer Service:
I paid my credit card in full last July. I sent you two cancellation […]

BR in California said: “HSBC DID NOT JOIN the other 6 banks to put a 30 day hold on foreclosures.
Granted, 30 days is not much time, but BA, WELLS, WAMU, JP MORGAN, COUNTRYWIDE, CHASE stood up to try to do something for poor home sufferers.

HSBC again spoke its true colors about the American market. […]

JC in Marylands said (redacted): “I am writing you to voice my opinion and concerns regarding my above referenced account. Also, by copy of this letter, I am bringing your business practices to the attention of my Senators, Benjamin L. Cardin and Barbara A. Mikulski. Your recent treatment of (me) my account […]

RP in Colorado says: “Actually I have 2 complaints. The first have to do with trying to dispute a charge from a merchant who sent me a defective iPod I ordered. The merchant refused to do anything about the problem. I filed a dispute with my HSBC Mastercard. I sent in all pertinent info […]

Mary in Kansas said: “I did a balance transfer with Orchard bank. I started with a low interest rate. They made a mistake and transfered twice, boosting me over my credit limit. Started charging me 31% interest. Also, I made a payment before I ever received a bill, scheduling the rest, […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

SW in Florida said: “From what I have always understood, it is illegal for companies to charge a surcharge or additional fee for your choice in method of payment. We challenged that on an initial office visit on 03/26/07 where we were not only charged $2 fee but overcharged a copay(the copay […]