BT in Maryland said: “I haven’t used my HSBC credit card since September of 2007 as far as I can remember. Sometime early this year, I received two new set of HSBC credit cards for me and my wife with different account numbers. I was told that there was some information compromised […]
SK in Maharashtra said: “Though Kranti Khaire selected one person for the role of a technical writer and asked the person to join on September 1 in HSBC GLT Pune Centre, the requirements of the clients changed suddenlyas per Kranti, and the person was told at the 11th hour that she can’t join.
Kranti just […]
RC in Virginia said: “HSBC CEO Brendan McDonagh has changed his phone number.
For the last six weeks I have been receiving pre-recorded calls 3-4 times everyday from HSBC. The numbers change from week to week but it’s still the same scumbag company. I could understand the situation if someone owed them money […]
If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
FS in New Mexico said: “I have tried to call them on their 1-800 number for two days from 8:00 a.m. to 5:00 p.m. with no sucess to complain of their billing. I have paid a total of $123.00 in one month and my bill is $41.00 a month and they have not deducted […]
KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]
CB in Georgia said: “I paid online for Davids Bridal which is through HSBC. They did not get my payment because according to my bank they did not send enough numbers to match my account number so the bank sent it back as account not found. HSBC told me it was for non sufficent […]
This former employee did not want us to print initials or state of residence. We understand:
“I was just fired by HSBC Finance. They closed LOTS of CA offices.
Regarding these stories posted:
Bad employee treatment - verified
Posting payments late-verified
India customer service-verified
Additional - now they will give anybody an ORCHARD CARD instead of a personal loan […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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