RD in Florida said: “Just trying to find your account with HSBC bank on line is almost impossible. In 2006 I purchased a Suzuki motorcycle, 2 years later I still owe what I paid for the motorcycle, even though I made extra payments and was never late. At least I didn’t think […]
RM in Virginia said: “In 2005 my husband and I bought a Suzuki motorcycle not realizing it was with a HSBC credit card. We did not receive a statement for the first payment and received a very nasty phone call from the company. It didn’t matter to them that the reason it was […]
GR in Arizona said: “In December 2006 I became disabled due to a minor accident but continued to make my payments on my Suzuki motorcycle account. In March 2007 I was informed that a secondary problem had developed and that I would be hospitalized for major surgery. I April 2007 I attempted via 3 […]
CG in New England sent a copy of a letter to the Attorney General: “I am writing to you to explain my situation. I made a transaction through Western Union MTCN:(redacted) to get my loan out of collections and back into payment mode as I was advised from the collections DEPT at HSBC […]
Ws in California said: “From all that I have heard and recently read, dealing with HSBC is a nightmare to say the least. But it’s a start. I paid my motorcycle off years ago and never got the pink slip from them.”
Editor’s note: a pink slip in California is the actual title
AN in Georgia said: “I paid off my motorcycle loan with HSBC. I received a letter indicating that it was paid in full and that my title was enclosed. There was no title included. I called customer support and was told they did not have the title and it was my […]
SD in Pennsylvania said: “Well after reading numerous statements about how incredibly horrible HSBC is my fiancée and I started putting 2 and 2 together. We have numerous accounts with them, including Suzuki and Kawasaki, which are the absolute worst. I advise anyone with plans on purchasing a motorcycle or ATV to […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
