HSBC Horror Stories

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

PA in South Carolina said: :We too are victims of both HSBC and Solstice Capitol. Refinanced with HSBC in Sept. 2006. No appraisal was ever done yet it shows up on our good faith estimate along with an estimate of our property to be only $150,000 yet we were promised that we […]

DT in Pennsylvania said: “I HAVE A MORTGAGE WITH BENEFICIAL. I ALSO HAVE DISABILITY INSURANCE WITH THIS ACCOUNT ALSO. IN AUGUST I WENT INTO THE HOSPITAL FOR SURGERY AND WHEN I GOT OUT A WEEK LATER I FILED THE NECESSARY PAPERS FOR MY CLAIM THAT WOULD PAY MY MORTGAGE. HERE IT IS 3 MONTHS […]

Sky in Kentucky said: “A few weeks ago we received a letter from Beneficial saying they now had new financing options that could lower our payment and/or interest rate. So last week we made an appointment and went to our local Beneficial office to see what it was all about. The man we spoke […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]

SS in Maryland said: “2005 — Husband had heart attack in May, June I was in a bad car accident leaving me with spine damage, so we had to refi and didn’t really understand what was going on, this was with Decision One/HSBC. I was given a loan for $389,000.00 and $312,000.00 was […]

WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.

On the insurance matter, […]