If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
JL in Colorado said: “HSBC purchased my mortgage in 2005. My original note was a 3 yr. 6.99% arm. Was told my original mortgage lender we would refi in 3 yrs, not to worry. Since Jan. 2005 they have failed twice to escrow ANY monies for insurance. So they increase my […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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