DT in Pensylvania said: “I have a car payment with HSBC. I was late with a payment because of surgery and set up a payment with HSBC. In other words, HSBC was notified that I would be late. On the normal due date HSBC began calling me. They call five […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
JS in Oregon said: “I too have been a victem of HSBC’s unprofessional handling of my loan. They simply “lost” a loan payment and put a 30 day late on my credit which cost me a low rate conventional refinance. They corrected the problem too late for me to get a decent loan. I […]
WM in Ohio said: “This covers 3 topics, the future of HSBC, HSBC insurance and customer responsibility. At this point, HSBC in USA plans on FHA loans and adding Auto Finance to states that currently don’t offer it. I’m not certain that this will save their financial woes in the US.
On the insurance matter, […]
A friend in Virginia said this about attempting a short sale and his dealings with HSBC:
“Through job loss and a long period of serious illness that had a devastating impact on our finances, my wife and I found ourselves in a situation where we feared we would not be able to continue paying for our […]
MG in New York said: “I have been paying mortgage payments to HSBC since 2002 when I refinanced my home mortgage. In early 2008, the bank sent me a notice that my property tax increases had caused the bank to require a lump sum payment or an increase in my monthly payments. They requested […]
A New Jersey former employee said: “I worked for HFC and BFC for the past 4 years and have recently left because of the constant insanity. The pressure to get that 1st mortgage (that doesn’t make any sense!), making sure you “planted all the right seeds” to ensure you sold your Life Insurance, Disability […]
RG in Arizona said: “Do not use HSBC for mortgages or refinancing unless you love to go through hell and lose money. I have investigations ongoing from state and federal agencies along with the better business bureau into the business practices of HSBC Bank, Mortgage Division. The complaint concerns two issues:
1.) Deceptively assuring customers […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
