HSBC Horror Stories

JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]

Up until October 2004, my husband had steady employment as an aeronautical Engineer In early 2004 we refinanced with Beneficial Finance. Days after refinancing my husband was forced into early retirement.This also happened after hubby’s 401K plan through his employer lost 3/4 of its value. We lived carefully on a 401K plan that was […]

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

PA in South Carolina said: :We too are victims of both HSBC and Solstice Capitol. Refinanced with HSBC in Sept. 2006. No appraisal was ever done yet it shows up on our good faith estimate along with an estimate of our property to be only $150,000 yet we were promised that we […]

DL in Virginia said: “I mailed my October payment by check to HSBC Mortgage Services Sept. 29, 2008. The payment posted to my checking account Oct. 9, 2008. Today is Nov. 3, 2008 and still October’s payment has not been credited to my HSBC mortgage account. HSBC’s customer service has been calling me frequently […]

TB in Michigan said: “Lost mortgage due to HSBC-BEST BUY credit report. They refuse to correct error. Problem first appeared in 9/08 credit report. Called HSBC, was told they would correct but they never did anything but LIE. Now they indicate my account was placed for collection in 2005! THIS IS […]

Ds in Pennsylvania said: “I am suing HSBC for $7.8 million for wrongful foreclosure and all the violations that go with it. I have requested proof of ownership (note) along with many forms mandated by the banking commission. Also I have requested exact proof of any binding contract between HSBC and myself in which […]

TB in Michigan said: “Account current, but my credit report indicated HSBC placed it for collection. Called HSBC Best Buy and they said “oops we made a mistake.” HSBC promised to correct the error but instead they placed current account for collection 2 weeks after I called. Payments are current, I pay more […]