HSBC Horror Stories

AC in Montana said: “We have been receiving very confusing bills from our purchase from Furniture Row in 2005. We were originally told that our delivery cost would be rolled in to the balance. We found out on August 26, that we owed over 150.00 in finance charges as that bill was past […]

EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]

TB in Michigan said: “Account current, but my credit report indicated HSBC placed it for collection. Called HSBC Best Buy and they said “oops we made a mistake.” HSBC promised to correct the error but instead they placed current account for collection 2 weeks after I called. Payments are current, I pay more […]

JC in Washington said: “In August 2008, I had not received a statement, on August 24 I called HSBC to find out why, I was told the statement was sent. I asked what address she told me 2615 xxxx, I told her that was incorrect it is 12615. She told me my payment was […]

OJ in Texas said: “I cannot belive that there is no way to sue HSBC for fraud. I have one of the most blatant cases of fraud to deal with thats cost me my credit rating money and my mental peace. I had a 5k credit card through HSBC, was making payments fine, but […]

RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]

SS in Ohio said: “In March, 2008, I transferred my Best Buy balance to a newly acquired credit card. By mistake I transferred a higher balance than was due. I have been waiting since 4-10-08 for my refund. Today 6-23-08, for the fourth time, I have been asked to call the […]

VH in Oregon said: “I am frustrated…I have received paperwork from a HSBC subsidiary mortgage company called Solstice Capital that has fradulent information about me on it. I tried to contact Solstice and their answer was to offer to take me off their mailing list but there was nothing they could/would do to […]