SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]
PA in South Carolina said: :We too are victims of both HSBC and Solstice Capitol. Refinanced with HSBC in Sept. 2006. No appraisal was ever done yet it shows up on our good faith estimate along with an estimate of our property to be only $150,000 yet we were promised that we […]
EI in Oklahoma said: “I received a phone call from HSBC account collections regarding my overdue balance on a Best Buy Credit Card. I explained to the caller that I was not the person, they had the wrong person, as although the last name was the same, the first name was not the […]
NB IN Washington said: “I have multiple sclerosis and get my disability check on the third of each month. All along I have been told by HSBC “no problem, we will fix it”, but have received late charges every month. I have had my friends call and they both were told […]
RW in Florida said: “I had a lot of problems with HSBC and/or the other companies in HSBC crooked billing procedures. I am from London England and now live in Florida. I came to the point that I have had enough of HSBC and such. I solved all my problems with the crooked buggers […]
TA in Michigan said: “I purchased items from ArtVan a year ago under a 1 year financing plan. I paid most of it off prior to the deadline. I was short $500 and called to put the remaining balance on my credit card and was stunned to find out that HSBC didn’t accept credit […]
MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
