HSBC Horror Stories

JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]

JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]

Sky in Kentucky said: “A few weeks ago we received a letter from Beneficial saying they now had new financing options that could lower our payment and/or interest rate. So last week we made an appointment and went to our local Beneficial office to see what it was all about. The man we spoke […]

CD in Minnesota said : “I worked for Beneficial Household Inc. for 8 years. I worked hard for them but they were never satisfied and because I would not do a lot of the things they required. They demoted me. They are the most corrupt people. Bill Aldinger is one of the […]

RH in Idaho said: “HSBC are beyond rude. I have read some of the stories here and have experianced the same problem. I was unaware of the “no grace” peroid and was one day late and recieved a 39.00 late fee and they increased my interest rate- when requesting assistance to lower the rate […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

MB in California said: “HSBC makes it impossible to pay loans. Bad online access, phone pay charge, late charge,finance charges on late fee, do not edit address changes, finance charges fluctuate from 9.99-17.80. Calls for late payments are unwarranted and without account information. HSBC insists on overpayment to keep out of collection, […]

RM in Virginia said: “In 2005 my husband and I bought a Suzuki motorcycle not realizing it was with a HSBC credit card. We did not receive a statement for the first payment and received a very nasty phone call from the company. It didn’t matter to them that the reason it was […]