JF in Virginia said:
“Back when we were desperate to refinance because we had a hardship we decided since we had a loan with Beneficial (subsidairy for HSBC) we would go with them again. At the time were facing foreclosure possibly and had late fees that we were getting behind in. So I called […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
A person in Indiana said: “I am a current employee of HSBC/Beneficial. I have been there for 11 yrs. I have tried to quit, but with the market being so bad, there is nowhere to go. My BSM recently strong armed a fellow AE into putting an elderly couple into a 40 […]
GD in Alabama said: “I currently have a loan with HFC which I was told was at 17% when it was financed. This was a closed-end loan. Now they are telling me the only way to pay down the principal is to pay more than the payment amount. They take over 75% of my […]
MG in New York said: “I have been paying mortgage payments to HSBC since 2002 when I refinanced my home mortgage. In early 2008, the bank sent me a notice that my property tax increases had caused the bank to require a lump sum payment or an increase in my monthly payments. They requested […]
ES in North Carolina reports this problem: “Please explain how HSBC can mail me documents showing my mortgage with them 11/1995 when I have my mortgage papers from SAXON & Meriteck showing my mortgage was paid off in 1997? I also received HUD papers (detailed) from HSBC/HFC Mortgage with my signature forged dated 11/1995. What […]
JS in New York said: “Constantly calling on Sunday, try to make arrangement to pay bill, but no hlep what so eer. They just keep adding interest upon interest. Paying bill, but the so call interest rate is not one one quoted. CAll 9-10 times a day no message or just […]
KS recently said: “I just finished reading about the complaint regarding the sale of the optional payment protection coverages, and must agree that this writer hit the nail on the head. I lost over 50 loans when managers refused to run loan documents unless the client took all three coverages and a home & […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
