CD in Minnesota said : “I worked for Beneficial Household Inc. for 8 years. I worked hard for them but they were never satisfied and because I would not do a lot of the things they required. They demoted me. They are the most corrupt people. Bill Aldinger is one of the […]
ES in North Carolina said: “HSBC/HFC sent me fraudulent documents to justify added disability/credit insurance 1995 through 2002. Each letter I received from HSBC would always correspond a difference loan number plus they sent me documents crossing out the loan numbers with a sharpie. Then to justify a certain amount, HSBC sent me […]
DA in Kansas said: “I like to say first that this was a good source of info so that I could file a dispute with them over a hardship. I have been trying to get HSBC out of my life so we were trying to refi. They were using the old dog and […]
If you ever had an insurance claim that stalled and required a lawyer to get a payment that should have been automatic you know how customer service at HSBC Finance works. Although the company says they have a hardship program for mortgages and second mortgages, it is hard to access. Unsecured loans may […]
ES in North Carolina reports this problem: “Please explain how HSBC can mail me documents showing my mortgage with them 11/1995 when I have my mortgage papers from SAXON & Meriteck showing my mortgage was paid off in 1997? I also received HUD papers (detailed) from HSBC/HFC Mortgage with my signature forged dated 11/1995. What […]
CM in Indiana said: “I worked for HFC/BFC/HSBC for 5 years in one of their call centers. I saw so many wrong doings with peoples financial lives. There wasn’t a person, a household on the other end of the phone, just fresh meat.
The management there and company wide didn’t have […]
KS in Wisconsin said: “Regarding “WC” in Minnesota and helping customers I say Phooey to them, sounds like HSBC SOS to me. I have friends who work for the company in 25 different states including MN, and they all report that Customer Service is only to be handled by a Sales Assistant only! I […]
This former employee did not want us to print initials or state of residence. We understand:
“I was just fired by HSBC Finance. They closed LOTS of CA offices.
Regarding these stories posted:
Bad employee treatment - verified
Posting payments late-verified
India customer service-verified
Additional - now they will give anybody an ORCHARD CARD instead of a personal loan […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
