HSBC Horror Stories

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

MG in New York said: “I have been paying mortgage payments to HSBC since 2002 when I refinanced my home mortgage. In early 2008, the bank sent me a notice that my property tax increases had caused the bank to require a lump sum payment or an increase in my monthly payments. They requested […]

BCS in North Carolina said: “1. Prepayment penalties are written into a mortgage note, and can not be waived. They are part of a legal document. Even if a loan is sold, the note remains the same. There is no magic wand that makes it go away.

2. When the consumer can not prove […]

JL in Colorado said: “HSBC purchased my mortgage in 2005. My original note was a 3 yr. 6.99% arm. Was told my original mortgage lender we would refi in 3 yrs, not to worry. Since Jan. 2005 they have failed twice to escrow ANY monies for insurance. So they increase my […]

The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]

AC in Pennsylvania reports: “Our Hsbc loan has been nothing but problems. HSBC went back and changed our payment amount from $785.85 to $907.00 6 months after the payments were already made. From the time they bought our loan they told us we were 2 months behind but we only had the […]

JO in Georgia says:  “I live in Georgia and after HSBC took over my loan my life as a home owner has went to hell. Right after I refinanced in `04, HSBC took bought my loan, forgot to pay my escrow and from that my payments went up over $200.00 a month. I have owned […]

MK in Tennessee sent us this shocking report about HSBC: 

“My husband and I refinanced our home through HSBC less than 2 years ago. Both my name and my husband’s name was on the loan, and we specifically implied, and were assured that the real estate taxes and the insurance would be included in the mortgage […]