A kentucky resident said: “After several months of letters, phone calls and submittals we finally received a 6 months loan modification from HSBC (almost 6 months ago) but all I can see that they did was take our past due amounts and fees and roll them to the end of the loan which makes […]
PT in New York said: “I live in upstate New York. I read your article on this company and let me tell you they have taken my money. My loan balance never dropped. I took a hardship and they said it will go on the loan, not interest. I paid […]
BH in Missouri said: “I was just checking out my credit report and noticed this HSBC/RS. I was like what the blank is that…so I put it in my search browser and this is why I am here. Apparently they are affilliated with Best Buy? I don’t even have a Best Buy near me. […]
DL in Canada said: “Not in the States so not sure this will be of interest, but have dealt with what was HFC for over ten years and noticed a change for the worse in last year or so. Thank heavens my account is nearly paid off, but I missed one payment and […]
MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018
RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]
MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]
RD in Florida said: “Just trying to find your account with HSBC bank on line is almost impossible. In 2006 I purchased a Suzuki motorcycle, 2 years later I still owe what I paid for the motorcycle, even though I made extra payments and was never late. At least I didn’t think […]
MB in California said: “HSBC makes it impossible to pay loans. Bad online access, phone pay charge, late charge,finance charges on late fee, do not edit address changes, finance charges fluctuate from 9.99-17.80. Calls for late payments are unwarranted and without account information. HSBC insists on overpayment to keep out of collection, […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
