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How a reduced credit limit hurts credit scores

An Ohio resident said: “To all HSBC customers with credit lines. Be careful of the credit line reduction, make sure you have no outstanding checks as this will cause you to be over the new credit limit giving HSBC further reason to charge extra fees. When they reduce the credit limit that […]

HSBC collection account adds late and overlimit fees

BD in Colorado said: “Had an HSBC Orchard Bank account for two years. I called to close it last December because I no longer needed it. Balance was about $400. I mailed payments in but HSBC claimed my payments didn’t get there in time and charged late and over limit fees […]

What HSBC says is not what HSBC does

RD in Illinois said: “I had set up automatic monthly payments on my HSBC card for a charity. The first time my card went over limit, I contacted HSBC, so they would not put any more charges through. I was told it was taken care of. I had also written a letter […]

No compassion from HSBC Finance Corp.

Chandra in Texas said: “I wrote to HSBC asking for a grace on over-the-limit fees and late fees. I asked for compassion and forgiveness of these charges. But instead of any understanding, HSBC sent a cold message saying the fees are due - no matter what.”

Best Buy Stores and the HSBC late payment system

JY in California said: “My credit is horrible and I needed a new TV. Best Buy (HSBC) agreed to give me a $500 limit so I could get one. They gave me the option of up to 4 or 5 years to pay. Because I wanted to start building my credit back up I […]

HSBC Finance extortion effects credit score

JB in Arizona said: “I did not receive a bill from HSBC Finance for 4 months and did not realize it because I pay so many cards a month. One day i get a email from them saying I am over my limit, so i call right away and confirm my address and […]

Advice says do not open an account with HSBC

SL in Mississippi said: “I had been trying to pay off a $400 credit card bill for over 2 yrs but each time I made a payment, HSBC would add finance charges and late fees to put me back over the limit so it made it impossible to pay off. I finally just stopped […]

Moving target payment date at HSBC hurts customer

CC in Maryland said: “I’ve had 2 HSBC accounts for several years. A year ago they began raising my interest rates up to 29% after I went slightly over my credit limit. I attempted to make large payments ($500-$750/month), began making them early, and they lumped the payments onto one statement, and charged me […]