HSBC Horror Stories

LL in Florida said: “I’m currently going to court for the second round with HSBC mortgage services. They are crooks in the mortgage world crying out they were taken advantage of by being sold faulty mortgages, BS, they are greedy and unethical. My mortgage payments were held and not posted until they […]

DW in Pennsylvania said: “I did a refinance to close my Direct Merchants HSBC account, and the attorney that did the closing sent the check out to pay off this account. A week after being sent they called my attorney to see what to do with a check with a account number and my […]

GR in Arizona said: “In December 2006 I became disabled due to a minor accident but continued to make my payments on my Suzuki motorcycle account. In March 2007 I was informed that a secondary problem had developed and that I would be hospitalized for major surgery. I April 2007 I attempted via 3 […]

PB in Tennessee said: “I can agree/ relate with SO MUCH of these complaints! I can attest to these insane calls from India because we have fallen on HARD times and gotten behind on our vehicle payment. I have had these rude people call at 6:55 AM on SUNDAY MORNING!!! Every other creditor has […]

CF in Connecticut sends a welcome, well written, detailed follow-up to his ongoing battle with HSBC:
“This another follow up to the on going battle with HSBC regarding my mortgage. AS I stated in earlier posts my loan has been found and verified to be in violation of Truth in Lending, RESPA and HOPA. HSBC has […]

I have different accounts with Household companies since 1999 and up until maybe a year and a half ago. At that time I began having problems every single time I called Customer Service. Nothing was ever noted in my account when ever it was said to be, harassing phone calls through out the […]

A former HSBC employee working at Beneficial Finance sent this report:
I am not willing to leave my correct initials however anyone familiar with this website or with the recent ongoings at Beneficial will probably figure out who I am. I was recently fired from Beneficial after being employed for over 11 years.

I hired in […]

JH in Minnesota reported: “Boy if this doesn’t sound familiar! In May 2004 I never got a statement from my HSBC Union Platinum Master Card. In April I get a bill with a $35.00 late fee. I called customer service and got the rudest, unprofessional customer service rep with an attitude. Kept saying “read […]