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GM Flex Card agreement dispute, not 9.99 percent

CC in New England said: “I received an offer for a GM Flex with a 0% for 12 months. Then a 9.99% thereafter. The 12 months are now over but my October statement read 17.99%. HSBC also claimed to have send me prior notification in the mail which didnt happen because I read everything. […]

HSBC fraud department is no help when scams discovered

CG toldus: “I received a letter in the mail from HSBC. Usually I don’t open letters from strange banks. Although this time I did open it to find that HSBC claims that I owe the annual credit card fee. I took this as strange and a little infringing on my personal rights since I […]

Talking to HSBC India when balance never goes down

CF in South Carolina said: “I refinanced my car with HSBC 2 years ago. I have a Co signer on my loan. HSBC has been calling and sending letters about the title. The last letter they sent was a Power of Attorney They wanted me to sign but leave the area blank that says […]

HSBC says first payment is due on the funding date

JB in Pennsylvania said: “I wish I had known about this website this summer when my mother and I got a refinance on our house with Beneficial. The loan was funded on June 24th and we wanted to have our payments at the beginning of the month. HSBC said we could if […]

EZ Pay malfunctions at HSBC

LW in Texas said: “I have always had EZ Pay and my payment was taken on the first of the month until August. It didn’t come out and I have spent hours on the phone with them telling me the account number of my bank is invalid. It is EXACTLY the same as it […]

Suprime loan given to prime borrower by HSBC

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

HSBC life and disability cancelled after claim

MB in Minnesota said: “First they hire someone from Mexico who quits and takes all info with him, like our ss#, bank # and had a hay day with it…… All they will do is say sorry, is there anything else we can do for you today??? Then we add another loan to add […]

Shame on HSBC for not listening to customer

RH in Georgia said: “I closed a couple of accounts with ING recently to open accounts with another bank… My experience ..What a nightmare it has been trying to open an account at HSBC, “The friendly internet bank” I have spent 5 or 6 hours on the telephone.. 7 or 8 emails later they […]