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What HSBC says is not what HSBC does

RD in Illinois said: “I had set up automatic monthly payments on my HSBC card for a charity. The first time my card went over limit, I contacted HSBC, so they would not put any more charges through. I was told it was taken care of. I had also written a letter […]

HSBC Merchant rated D+ by Better Business Bureau

Today we acquired a copy of the BBB report for HSBC Merchant Musician’s Friend. It does not look good, but all of it cannot be blamed on HSBC in any way, shape, or form. (Part of it probably can) Personally I go to the Musician’s Friend factory outlet store in Kansas City, […]

Best Buy and HSBC sounds like racketeering again

AR in California said: “I got a Best Buy HSBC card for approximately $900 to buy a laptop prior to leaving on deployment. They advertised 6 months no interest, so I set up automatic payments to go out every month and thought it was all paid by the fifth month. Upon my return HSBC […]

Send statements late and hold payments until they are late too, says HSBC customer

LC in Texas said: “HSBC deliberately sends your statements late and holds your payments so they can charge fees they don’t deserve.They are an evil corporation that should be wiped off the face of the earth!” While that may be LC’s opinion, and while the facts support the theory, how do you prove it? […]

Man discusses high number of HSBC car and ATV repossessions

NM in Tennessee said: “When I decided to purchase a couple of four wheelers and later a street bike, I never dreamed my loan would end up being a “credit card” loan through HSBC. Several years ago my parents had a loan through HSBC and it was a total nightmare for them. That […]

Watch statements and billing cycles of HSBC Finance

SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]

A look at HSBC ATV financing gone wrong

PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]

HSBC auto loan fee structure questioned

PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]



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