KS in Arizona said: “Received a BestBuy credit card sponsored by HSBC. The deal was - deferred interest for 2 years on a $3000 purchase. Payments were made throughout the 2 years paying the card down to $389.00 left in the last month. I paid the $389.00 15 days after due […]
Today we acquired a copy of the BBB report for HSBC Merchant Musician’s Friend. It does not look good, but all of it cannot be blamed on HSBC in any way, shape, or form. (Part of it probably can) Personally I go to the Musician’s Friend factory outlet store in Kansas City, […]
RM said this about HSBC credit cards: “Looks like Black November for HSBC card holders. On Nov 13 2008 I also received a change of terms stating that my rate was going to increase from 8.24 to 14.99 effective Jan 2009. I have never been late on a payment on any debt in […]
MR in North Carolina said: “I purchased a jet ski with an introductory apr of 6.99%. I was late on only 1 payment. Here it is two years later and my apr has jumped to 18.99%. My payments have gone from $152/month to $330/month. To be honest, when I purchased the jet ski, […]
SR in Maryland said: “Watch your bills closely from HSBC Direct Merchants Bank, Nevada. I noticed on my current bill that they had recorded my payment for the month as _0.00. I had sent them a payment, as I always do the same time each month, on the 5th. Then, I […]
PL in New Mexico said: “While stationed in Utah Feb 2007 my wife and I purchased two Suzuki ATV’s they were financed through HSBC Suzuki. We thought everything was fine until in June 2007 I received a phone call stating I owed $298.00 for late fees. I asked how could my payments be late […]
PL in West Virginia said: “We purchased a new vehichle in September 2007. HSBC is the place that approved us (we have bad credit) the car dealer gave us the payment amt per month. We should not have agreed to the loan but we were just glad to get a loan we […]
TH in Georgia said: “I continue to be harrassed by HSBC and IDT Carmel about my $255 CC Debt. Due to late charges and misc. fees I continue to be harassed as much as 12 times a day. At times stemming from 7am until 11:52pm including weekends. The amount they want […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.
