HSBC Horror Stories

JP in New York said: “I opened an account with Bose in February or March of 2007. I am extremely disappointed with HSBC at this point. On March 3rd, 2008 I submitted a payment online utilizing my mothers checking account. I received a screen that said Bank Account Added. […]

JP in Pennsylvania said: “I have been requesting HSBC Auto to release an authorization for name change letter to my tags and title agency for the past month! I have been told each and every time that I’ve called that it’s been done, or it’s being done… LIES! I am in total awe […]

BR in California said: “HSBC DID NOT JOIN the other 6 banks to put a 30 day hold on foreclosures.
Granted, 30 days is not much time, but BA, WELLS, WAMU, JP MORGAN, COUNTRYWIDE, CHASE stood up to try to do something for poor home sufferers.

HSBC again spoke its true colors about the American market. […]

JP in New Jersey says: “HSBC manages Boscov’s credit cards. My December payment left my bank on 12/17 but was not posted by HSBC until 12/28 — conveniently 1 day after it was due causing a $29 late fee on this month’s bill. Called and after some haggling they said they’d drop the fee […]

JP in Tennessee said: “I have been a customer who has paid ahead of time for well over ten years. Well, wife has cancer and I have been running all over and left the stamped envelope with check enclosed on table until today. Wife found it today and said should this be here? I […]

JP reported: “I made a payment by check to HRS Retail Services and they electronically took out only a partial payment and we were charged late fees. HSBC blamed my bank on accepting the funds, but they are the ones who submitted the amount. They would not find my check as my bank […]